F.A.Qs
FREQUENTLY ASKED QUESTIONS
No, the stairlift rail brackets are simply screwed down to a few of your stair treads
It takes between two and four hours on average, depending on the complexity of the installation.
None at all. All of our engineers tidy up after themselves
This depends on make on model but most stairlifts as standard are rated at 115kg (18 ½st) with some being rated at 160kg (25 ½st)
In the unlikely event of a power cut, a modern day battery lift will continue to operate as normal for around twelve trips without power, giving you complete peace of mind
Our stairlifts start from around £1000 depending on the stair configuration and subject to a full survey
All of our stairlifts and scooters come with at least a 12 month parts and labour warranty as standard with some of our new stairlifts having 2 years
Most of our standard straight stairlifts can be fitted within a week and in some cases, the very next day!
At central Mobility, we only deal with main manufacturers with a proven record. This ensures that any product you buy from us will have the support and back-up that you require for the life of the product. As for finding the right one for you, we will happily come out and visit you where we can show you the many different options available and help you make an informed decision
This depends on the weight and size of scooter you choose, but you can expect to travel between 11 and 35 miles between charges. We will take these things into account when we offer you our recommendation so that you receive the correct product most suitable for your requirements
Our scooters are capable of either 4mph, 6mph or 8mph depending on the size of scooter selected and battery size
Yes, our class 3 8mph scooters are completely road legal and come as standard with lights, indicators and horn. Our everyday scooters also have some of these features but are restricted to the pavements due to the lower speeds
Every time it is used. The modern scooter has intelligent software that determines automatically how much charge is needed for optimum performance and turns itself off when this level is reached. This way it is impossible to over-charge them and is very economical
Yes, we will happily deliver any equipment to you and give you a full and in depth demonstration on the safe and proper way to use it
All of our equipment comes with a 24 hr technical support number clearly displayed on it. Our engineers will also make sure that you are aware of this when they carry out your demonstration
At central Mobility we use only the finest manufacturers and can also provide you with 'static' chairs to match your riser / recline and even settee's! All of our furniture is British and hand made to your exact requirements. We can also provide quotes for custom built items or 'one offs' at your request
Absolutely. Our range of products operate on low voltage rechargeable batteries and are completely water proof and safe
Yes, we are always looking for second hand used Stairlifts to buy back. Depending on make, model, age and proof of service history, we will make you a trade offer where possible. For other types of disability equipment for sale, we would make similar enquiries into make, model, age and condition. More often than not we will request pictures and proof of purchase, service etc before we will make an offer
No, if an item is purposely designed for mobility or you are registered disabled, then it is VAT exempt. This requires a simple VAT exemption form completing which we can provide. However, certain items such as pill crushers and magnifiers are not exempt
